This Privacy Policy explains how Happy Buying ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you interact with our website happybuying.in, our property listings, and our advertisements on platforms such as Facebook and Instagram. By submitting your details to us, you agree to the practices described in this policy.

1. Who We Are

Happy Buying is a real estate services provider (PBRERA-SAS79-REA0429) helping buyers, sellers, and investors discover and transact on residential and commercial properties across the Tricity region and beyond. For any questions about this policy, contact us at sales@gohappybuying.com.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact details — your name, phone number, and email address.
• Enquiry details — the property, project, budget, or location you are interested in, and any message you send us.
• Lead form responses — answers you provide when you submit a form.

3. How We Use Your Information

• To contact you and respond to your property enquiry.
• To share relevant property listings, projects, offers, and updates.
• To provide our real estate advisory and brokerage services.
• To improve our website, advertising, and customer service.
• To comply with applicable legal and regulatory obligations.

4. How We Share Your Information

We do not sell your personal information. We may share it only with:

• Our team and authorised sales representatives who handle your enquiry.
• Trusted service providers (such as CRM, messaging, and hosting providers) who process data on our behalf under confidentiality obligations.
• Developers or property partners relevant to the specific property you enquired about, where necessary to serve your request.
• Authorities where required by law.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and follow up on your enquiry, and thereafter as required to meet legal, accounting, or reporting obligations. When it is no longer needed, we securely delete or anonymise it.

6. Your Rights

You may, at any time, request to:

• Access the personal information we hold about you.
• Correct or update inaccurate information.
• Withdraw consent and unsubscribe from our communications.
• Request deletion of your personal information (see below).

7. User Data Deletion

You have the right to request deletion of the personal information we hold about you, including information received through Facebook or Instagram Lead Ads. To request deletion:

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website and ads may link to third-party websites or platforms (such as Facebook and Instagram) that operate under their own privacy policies. We are not responsible for the practices of those third parties, and we encourage you to review their policies.

10. Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our services after any change constitutes acceptance of the updated policy.

12. Contact Us